Effective Date: February 7th 2023
Last Updated: November 13th 2025
Welcome to Game Shop Nepal (“we,” “our,” or “us”). By accessing or purchasing from our website gameshopnepal.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Definitions
- “Customer,” “you,” or “your” means any individual purchasing or using our digital products or services.
- “Products” or “Services” refer to any digital goods, subscriptions, or licenses offered on our platform.
- “Platform” means our website and any related online services or communication channels.
2. Acceptance of Terms
By placing an order or using our platform, you confirm that you have read, understood, and agreed to these Terms. If you disagree with any part, please do not use our website or services.
3. Services Provided
Game Shop Nepal provides digital goods and regionally priced subscriptions (such as Netflix, Spotify, Prime Video, etc.) in accordance with the pricing policies of their respective platforms. All goods are legitimate and intended for personal use only.
4. Ordering and Payments
- All prices are listed in Nepalese Rupees (NPR) and may vary based on market and regional pricing policies.
- Payments must be made through the methods listed on our website.
- Orders are processed after successful payment confirmation.
- Game Shop Nepal reserves the right to cancel or reject any order if fraudulent activity or misuse is suspected.
5. Taxes and Service Charges
- As an e-commerce platform operating within Nepal, Game Shop Nepal is required to pay a 5% tax to the Government of Nepal on applicable transactions.
- To sustain operations and cover transaction-related expenses, we also apply a service charge of Rs10 on all customer orders.
- Both charges are included or reflected in the total price shown during checkout unless otherwise stated.
6. Delivery of Digital Goods
- All products sold are digital and are delivered electronically via email, message, or platform account access.
- Delivery time may vary depending on availability and verification but is typically within a few hours after payment confirmation.
- Customers are responsible for checking their messages and ensuring correct contact details at checkout.
7. Refunds and Replacements
- Digital products are non-refundable once delivered or activated.
- Replacements may be provided only if the delivered item (e.g., subscription or code) is invalid or non-functional.
- Customers must contact support within 24 hours of delivery for replacement eligibility.
8. Customer Responsibilities
- Customers must read product descriptions carefully before making a purchase.
- Shared accounts or profiles must be used as described in the listing.
- Any misuse (such as password changes, unauthorized access, or sharing beyond allowed limits) may result in immediate termination without refund.
9. Prohibited Activities
You agree not to:
- Resell, redistribute, or share purchased accounts.
- Attempt to modify, hack, or exploit our platform or products.
- Use VPNs or region-changing tools to bypass pricing restrictions unless explicitly allowed.
- Engage in fraudulent transactions or misuse refund systems.
10. Intellectual Property Rights
All content on our website — including text, graphics, logos, and product listings — is the property of Game Shop Nepal and protected by applicable copyright laws. Customers may not copy or reuse our content without permission.
11. Limitation of Liability
Game Shop Nepal shall not be liable for:
- Any loss of access due to platform restrictions, bans, or policy updates by third-party providers (e.g., Netflix, Spotify).
- Technical issues or temporary delays in service delivery.
- Any indirect, incidental, or consequential damages resulting from the use of our products or website.
12. Termination of Service
We reserve the right to suspend or terminate access to our services at any time if any misuse, fraud, or policy violation is detected.
13. Modifications to Terms
Game Shop Nepal may update these Terms from time to time. Changes will be posted on this page with an updated date. Continued use of our services after updates constitutes your acceptance of the revised Terms.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Nepal. Any disputes shall be handled under the jurisdiction of the courts of Kathmandu, Nepal.
15. Promo Codes and Discounts
- Any promo code, coupon, or discount offer provided by Game Shop Nepal is valid only for subscription-based products (such as Netflix, Spotify, YouTube Premium, Prime Video, etc.).
- Promo codes cannot be applied to other digital goods, top-ups, gift cards, or one-time purchase items.
- Each promo code may have specific usage limits, expiry dates, and conditions which must be followed.
- Game Shop Nepal reserves the right to modify, suspend, or terminate any discount offer or promo code at any time if misuse or violation is detected.
16. Contact Information
For any questions, complaints, or support inquiries, please contact us:
📧 [email protected]
🌐 www.gameshopnepal.com